Customer Administration Specialist
Core
Manage product master data, lifecycle administration, and digital product support to ensure data integrity and accurate information delivery for customers.
Role type
Product Administrator (Master Data & Lifecycle)
Builds
Product master data, digital SKU lists, price registers, and product information across multiple platforms.
Domain
Life Sciences / Chemicals / Laboratory Equipment
Required skills
Master data management, ERP maintenance, product lifecycle management, data governance, price management, digital SKU administration, stakeholder liaison, order management support
Preferred skills
Chemistry background, laboratory experience, sales & marketing experience
Technologies
Microsoft Office (Excel, Word, Outlook), Open Text Media Manager (OTMM), ERPs
Responsibilities
Maintain product master data including new item setups, descriptions, and price updates; Execute product discontinuation and extension processes; Manage digital SKU lists and cross-reference tables; Coordinate supplier price movements and promo pricing; Support Product Managers with product queries and complex quotations; Act as gatekeeper for data integrity across platforms.
Seniority
Mid-level, hands-on IC