Assistant Manager, Client Project Management
Core
Leading end-to-end clinical trial order processing and managing a team of ~10 members to ensure accurate, timely, and compliant delivery of customer requirements.
Role type
Assistant Manager / Manager, Clinical Trial Operations
Builds
Operational processes for clinical trial supply chain and order fulfillment
Domain
Life Sciences / Clinical Trial Operations / Pharmaceutical Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical trial operations, Order management, Team leadership, GxP compliance, Operational planning, Quality management, Process improvement, Stakeholder management, KPI monitoring
Preferred skills
Process improvement, Operational excellence, Quality Management Systems (TrackWise)
Technologies
TrackWise
Responsibilities
Lead day-to-day clinical trial operations and end-to-end order processing; Manage and develop a team of approximately 10 team members; Oversee operational activities including order management, shipment coordination, labeling, inventory, returns, documentation, system updates, and archiving; Monitor workload, service levels, KPIs, and operational performance; Ensure compliance with SOPs, customer requirements, quality standards, and GxP requirements; Coordinate quality activities including Mock Recall, audit support, Change Control, and investigations; Drive continuous improvement and standardization of operational processes; Support comparator sourcing, new projects, and system improvements.
Seniority
Manager, hands-on IC with team leadership