Team Leader (Supervisor)
Core
Lead daily supervision of a small team of customer site-based personnel to deliver high levels of customer service for Unity Lab Services.
Role type
Team Leader (Supervisor) in laboratory services
Builds
Integrated lab service, support, and supply management
Domain
Life Sciences / Laboratory Services
Deliverable
client delivery
Required skills
Leadership and supervisory abilities, employee lifecycle management, process improvement, safety program management, business metrics tracking, liaison coordination, SOP implementation, site audit execution, opportunity identification
Preferred skills
GxP environment experience, IATA and DOT Hazardous Goods certification, OSHA General Industry knowledge, chemical handling knowledge, Microsoft Office proficiency
Technologies
Microsoft Office suite, software for reagent batch records and chemical inventory tracking
Responsibilities
Lead a diverse cross-functional team of on-site lab specialists; oversee service offerings including order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support; manage employee lifecycle including hiring, training, and performance evaluations; act as liaison between customer and Thermo Fisher Scientific; write and implement SOPs and conduct site audits; drive Practical Process Improvement (PPI) initiatives; support safety programs including hazard identification and incident reporting.
Seniority
Mid-level Supervisor