Field Service Engineer
Core
Installation, preventive maintenance, repair, troubleshooting, upgrades, and technical support for medical/clinical instruments, specifically Phadia200.
Role type
Field Service Engineer (Medical Devices)
Builds
Medical diagnostic instruments and related services
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
Electronics and mechanical aptitude, component-level diagnosis, instrument installation, preventive maintenance, repair, troubleshooting, upgrades, Qualification & Validation execution, spare parts management, reporting (FPR/FSR), training adaptation
Preferred skills
Advanced degrees, specialized certifications
Technologies
Phadia200, Microsoft Office, CRM tools
Responsibilities
Onsite installation of instruments, upgrades, updates, repairs, and preventative maintenance service; Achieve revenue targets from instrument repair, installs and PMs; Collaborate with application team to resolve customer issues; Follow reporting responsibilities for Field Problem Report and Field Service Report submissions; Maintain technical competency through training and staff meetings
Seniority
Entry to early career