Digital Process Analyst
Core
Link between business stakeholders and technical teams to drive digital transformation and process improvement within Global Business Services.
Role type
Digital Process Analyst
Builds
Scalable digital solutions for Global Business Services
Domain
Business Services / Digital Transformation
Deliverable
product features
Required skills
process analysis, requirements documentation, solution scoping, stakeholder management, workshop facilitation, functional requirement translation, solution validation, testing
Preferred skills
business consulting experience
Technologies
Microsoft Excel, Microsoft PowerPoint
Responsibilities
Collaborate with Global Process Owners and operations to understand business processes; Act as liaison between business and technical teams; Gather, analyze, and document business requirements; Facilitate workshops to clarify process flows and align stakeholders; Translate business needs into functional requirements; Validate proposed solutions; Perform testing to ensure requirements are met
Seniority
Mid-Senior, hands-on IC
