Field Service Engineer III
Core
Provide expert installation, maintenance, repair, and validation of sophisticated analytical and microscopy instruments at customer sites.
Role type
Senior Field Service Engineer (Analytical & Microscopy Equipment)
Builds
Operational uptime and performance of advanced scientific instruments for research institutions, universities, and industrial facilities.
Domain
Life Sciences / Analytical Instrumentation / Microscopy
Deliverable
physical/clinical work
Required skills
Installation and commissioning of analytical instruments, Preventive maintenance and calibration, Troubleshooting hardware/software/vacuum systems, Operator training, Service documentation, Inventory management, Cleanroom safety compliance
Preferred skills
Electronics/Physics/Engineering background, Mentoring and training others, Cross-functional collaboration, Commercial solution selling
Technologies
Ultra-high vacuum systems, High voltage electronics, Complex electro-mechanical systems, Windows OS, Networking
Responsibilities
Install, commission, maintain, troubleshoot, and repair advanced analytical and microscopy instruments; Perform preventive maintenance, system calibration, and performance verification; Diagnose complex hardware, software, vacuum, and system-level issues; Provide on-site and remote technical support and operator training; Prepare accurate service documentation and maintenance records; Manage service tools, test equipment, and spare parts inventory; Collaborate with Technical Support, Applications, and Sales teams; Ensure compliance with safety regulations and quality systems; Travel to customer sites for field service activities.
Seniority
Senior, hands-on IC