Field Service Engineer / Eastern Belgium
Core
Field service engineer providing on-site installation, validation, maintenance, and repair of laboratory equipment to maximize customer instrument performance.
Role type
Field Service Engineer
Builds
On-site service solutions for laboratory instruments
Domain
Life Sciences / Laboratory Equipment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechatronics/Electronics/Engineering background, troubleshooting, preventive maintenance, customer training, technical reporting, sales opportunity identification
Preferred skills
Independent field work, commercial awareness, technology curiosity
Technologies
Biological Safety Cabinets, Water Purification Systems, Centrifuges, CO2 Incubators
Responsibilities
Perform on-site installations, validations, preventive maintenance, and repairs; Troubleshoot and resolve technical issues; Coordinate service schedules; Train customers on instrument use; Provide telephone and email technical support; Generate service and expense reports; Identify sales opportunities for account managers; Provide feedback to improve internal processes
Seniority
Mid-level, hands-on IC
