Team Leader, Customer Site
Core
Lead a small team of on-site lab specialists to deliver integrated lab service, support, and supply management for customers, overseeing operations from order management to cell culture support.
Role type
Team Leader, Customer Site (Laboratory Services)
Builds
Integrated lab service offerings, supply management, and operational support for customer laboratories
Domain
Life Sciences / Laboratory Services / Chemical Handling
Deliverable
client delivery
Required skills
Leadership and supervisory abilities, employee lifecycle management, GxP environment experience, hazardous goods handling (IATA/DOT), chemical knowledge (Molarity, inventory tracking), process improvement, safety program management, analytical problem solving
Preferred skills
Bachelors degree in related field, OSHA General Industry knowledge, Microsoft Office proficiency
Technologies
Microsoft Office suite, software for reagent batch records and chemical inventory tracking
Responsibilities
Lead a diverse cross-functional team of on-site lab specialists, oversee service offerings including order/stockroom/dock management and cell culture support, act as liaison between customer and Thermo Fisher Scientific, write and implement SOPs and conduct site audits, drive process improvement initiatives, support safety programs and incident reporting
Seniority
Mid-level, hands-on IC with team leadership