Customer Administration Specialist
Core
Managing product master data, lifecycle administration, and digital product support for the life sciences portfolio.
Role type
Product Administrator (Masterdata & Digital Support)
Builds
Product master data, digital SKUs, and product information for life sciences customers
Domain
Life Sciences / Chemicals / Laboratory Equipment
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Masterdata management, ERP maintenance, product lifecycle management, data governance, price management, digital SKU setup, supplier list management, COA handling
Preferred skills
Chemistry degree, laboratory experience
Technologies
Microsoft Office (Excel, Word, Outlook), Open Text Media Manager (OTMM), ERPs
Responsibilities
Maintain product master data including new item setups, price updates, and discontinuations; Manage digital SKUs and cross-reference tables; Coordinate supplier list price movements and promo pricing; Support Product Managers with product queries and complex quotations; Handle Certificates of Analysis and quality-related data; Execute product discontinuation processes and database audits.
Seniority
Mid-level, hands-on IC