Field Service Engineer (Worcester, MA Territory)
Core
Provide technical direction, support, installation, maintenance, and repair of company products for customers in the Worcester, MA territory.
Role type
Field Service Engineer
Builds
Operational reliability and efficiency of customer equipment
Domain
Industrial equipment maintenance and field service
Deliverable
physical/clinical work
Required skills
Equipment installation and repair, preventative maintenance, equipment failure analysis, design change advisory, customer training, asset management, Microsoft Office proficiency, valid driver's license, physical lifting (50 lbs)
Preferred skills
Trade school or tech certification
Technologies
Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint, Access)
Responsibilities
Install, check out, operate, maintain, repair, and upgrade equipment; Provide preventative maintenance and keep performance records; Analyze equipment failures and recommend corrective actions; Advise on design changes to improve efficiency; Provide guidance and training to customer personnel; Manage company assets including vehicle and parts inventory
Seniority
Entry-level, hands-on IC