Sr. Software Analyst
Core
Support omni-channel systems (POS, E-com, CRM) and manage issue resolution for retail applications.
Role type
Senior Software Analyst (System Analyst)
Builds
Automated deployment pipelines and automation scripts for business applications
Domain
Retail technology / Omni-channel platforms
Required skills
Application system development and operational support, Testing (manual and automation), SQL (Microsoft SQL Server/SQL/DDL), PowerShell, Python, C#, JavaScript, R, .NET, Java, Test management tools, JIRA, Confluence
Preferred skills
RPA development (Automation Anywhere/Power Automate), ETL/EDI knowledge, ERP knowledge (SAP, JDE/Enterprise One), Retail industry experience
Technologies
PowerShell, Python, C#, JavaScript, R, .NET, Java, Microsoft SQL Server, JIRA, Confluence, Automation Anywhere, Power Automate, SAP, JDE/Enterprise One
Responsibilities
Supervise application development, testing, maintenance, and support; Manage testing activities per DevOps principles; Develop automation scripts and procedures; Establish root causes of application errors; Collaborate with vendors and business users to improve performance; Create and validate test scenarios (UT/IT, ST/UAT); Document processes and monitor application performance metrics; Provide front-end support and training to business users.
Seniority
Senior, hands-on IC with management responsibilities