Sr. Software Analyst
Core
Supporting omni-channel systems (POS, E-com, CRM) and managing issue resolution, application development, testing, and automation for retail applications.
Role type
Senior Software Analyst / Tech Lead
Builds
Automated deployment pipelines, automation scripts, and optimized retail application functionality.
Domain
Retail technology / Omni-channel platforms
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Application system development and operational support (L2), Software testing (manual and automation), SQL (Microsoft SQL Server/SQL/DDL), PowerShell, Python, C#, JavaScript, R, .NET, Java, Test management tools, JIRA, Confluence
Preferred skills
RPA development (Automation Anywhere/Power Automate), ETL/EDI knowledge, ERP systems (SAP, JDE/Enterprise One), Retail industry experience (e-com, POS, CRM)
Responsibilities
Supervising application development, testing, maintenance, and support; Managing testing activities per DevOps principles; Developing automation scripts and procedures; Consulting with vendors and users to improve performance; Establishing root causes of errors; Identifying manual activities and proposing automation solutions; Creating and validating test strategies and scenarios; Documenting processes and monitoring performance metrics; Providing front-end support and training to business users.
Seniority
Senior, hands-on IC with leadership responsibilities