Specialty Pharmacy Technician
Core
Coordinates patient intake, coverage determination, payment coordination, and delivery methods for specialty medications in a fast-paced hospital pharmacy environment.
Role type
Specialty Pharmacy Technician
Builds
Specialty medication dispensing and patient care workflows
Domain
Healthcare / Pharmacy
Required skills
Customer service, Insurance processing, Prior authorization support, Formulary exception handling, Patient intake coordination, Medication delivery logistics
Preferred skills
ASHP accredited training, Advanced insurance processing knowledge, Prior authorization expertise, Formulary resolution experience
Technologies
Excellian, Practice management systems
Responsibilities
Manages large call volumes, Assists patients with non-clinical questions, Supports providers and payers to expedite prior authorizations, Tracks patients and medication utilization, Arranges proper medication delivery
Seniority
Entry-level to Mid-level, hands-on IC