Charge Capture Representative
Core
Review clinical documentation to accurately assess and enter billable charges for Emergency, Outpatient, and Observation services within a hospital setting.
Role type
Charge Capture Representative
Builds
Accurate patient billing records and revenue cycle data for Allina Health hospitals.
Domain
Healthcare administration / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Medical terminology, charge entry, EMR navigation, financial report analysis, insurance eligibility verification, account reconciliation, regulatory compliance knowledge, problem-solving for missing documentation, patient demographic management.
Preferred skills
Certified Coding Specialist (CCS) certification, Associate's or Vocational degree in business or healthcare, 2-5 years of medical terminology experience.
Technologies
Epic, EMR systems, Medical software
Responsibilities
Review and calculate charges in the electronic medical record; audit charts for accuracy and compliance; identify and resolve billing errors, omissions, and double charges; reconcile inpatient and outpatient fees; verify insurance eligibility; resolve patient account issues and complaints; collaborate with providers and leadership to improve documentation and charge capture.
Seniority
Mid-level individual contributor