Creative Services Traffic Manager
Core
Leads and manages the Traffic Coordinators, overseeing the full lifecycle of marketing projects for the Creative Services team to ensure consistent, on-time execution.
Role type
Senior IC Traffic Manager (Creative Operations)
Builds
Marketing projects and campaigns for federal employees and retirees
Domain
Healthcare benefits / Federal employee services
Deliverable
product features
Required skills
Team leadership and mentorship, Project lifecycle management, Resource allocation, Process mapping and optimization, Stakeholder alignment, Workflow mastery, Freelancer sourcing and management, Dashboard development
Preferred skills
Healthcare industry experience
Technologies
Workfront
Responsibilities
Lead, mentor, and manage the traffic and creative operations team; Oversee intake, scoping, scheduling, and delivery of all marketing projects; Assign personnel and allocate resources to balance workload; Ensure proofing review cycles are executed accurately; Develop and maintain reports and dashboards for project visibility; Identify and implement process improvement opportunities; Lead cross-functional meetings to align stakeholders; Protect the team from burnout by managing rush requests; Source and onboard freelancers to support internal workflows.
Seniority
Senior, hands-on IC
