Invoice to Cash Specialist I
Core
Processing customer receipts, adjustments, and reconciliations for specific business sectors and countries.
Role type
Cash Applications Specialist (AP/AR)
Builds
Accurate cash application records and customer statements
Domain
Healthcare / Finance
Deliverable
dashboards & analysis
Required skills
Cash receipt processing, Bank statement reconciliation, Remittance advice processing, Customer statement preparation, Refund and write-off processing, Audit support, Process documentation, Issue escalation
Preferred skills
SAP, Foreign languages (Japanese, Korean, Mandarin, Thai), Shared services center experience
Responsibilities
Process and reconcile cash receipts, bank statements, and remittance advice; Ensure incoming payments are balanced and policy-compliant; Collaborate with Collections for payment and claims reconciliation; Prepare customer statements, refund requests, and write-offs; Generate and reconcile closing reports; Meet service level targets; Escalate issues for resolution; Participate in process improvement projects; Support internal or external audits.
