Senior Program Manager, Fraud Intelligence Solution
Core
Lead delivery of AI- and data-driven fraud detection solutions for RBC Insurance, integrating enterprise capabilities with in-house detection and investigation on a cloud data platform.
Role type
Senior Program Manager, Technical Delivery (Data & AI)
Builds
Production fraud detection systems, ML scoring pipelines, and data foundations for investigators.
Domain
Financial Services / Insurance / Fraud Intelligence
Deliverable
production ML models | product features
Required skills
Cloud data platforms, data engineering pipelines, ML scoring systems, SQL, Python, architecture review, model risk management, regulated financial institution delivery, multi-team delivery leadership, dependency management, mixed-mode delivery.
Preferred skills
Snowflake, dbt, graph data platforms, document AI, OSFI Guideline E-23, SR 11-7, ECB TRIM, insurance domain knowledge, fraud/financial crime experience.
Technologies
Cloud data platforms, Snowflake, dbt, graph data platforms, RESTful APIs, SQL, Python, gen AI tools.
Responsibilities
Lead delivery teams and program functions with dated plans and quality targets; ship detection systems into production for daily investigator use; navigate complexity by driving approvals and managing enterprise-partner dependencies; make trade-offs between technical complexity and business value; review architecture and scoring designs; partner with claims specialists and investigators to translate expertise into requirements; communicate status and risks to senior executives.
Seniority
Senior, hands-on IC with multi-team leadership
