Senior Director, Head, SRE and Production Operations
Core
Lead the vision, design, and implementation of Site Reliability Engineering (SRE) solutions and production operations for critical enterprise applications in Commercial & Payments Technology.
Role type
Senior Director / Head of SRE and Production Operations
Builds
Automated end-to-end observability, SRE tools, and reliability testing frameworks for enterprise-scale applications.
Domain
Financial Services / SRE / Production Operations
Deliverable
production ML models | infrastructure
Required skills
SRE leadership, observability, incident management, cloud platforms, containerization, automation, reliability engineering principles (SLOs/SLIs), vendor management, cross-functional team leadership, AI in operations
Preferred skills
Payments industry experience
Technologies
Cloud platforms, containerization, automation technologies, AI
Responsibilities
Set SRE vision and roadmap, drive technical solutions and industry best practices, manage production support and incident resolution, build and develop high-performing teams, ensure system availability and compliance, leverage AI for operational efficiencies.
Seniority
Senior Director, strategic leadership with hands-on technical expertise