Senior Application Support Analyst
Core
Support Pega applications on a Cloud-based platform, manage infrastructure, and execute transformation initiatives for Wealth Management systems.
Role type
Senior Application Support Analyst (Cloud/DevOps)
Builds
Cloud-based Pega application infrastructure and operational stability for Wealth Management
Domain
Financial Services / Cloud Infrastructure / DevOps
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Pega platform, Docker, Kubernetes, OpenShift 4.x, ELK stack, Dynatrace, CI/CD pipelines (Jenkins/GitHub), SRE tools (PagerDuty), Agile methodology
Preferred skills
Java/Tomcat, Site Reliability Engineering (SRE)
Technologies
Pega, Docker, Helm, Kubernetes, OpenShift 4.x, ELK, Dynatrace, GitHub, Jenkins, UCD, Artifactory, Aquascan, PagerDuty, Tomcat
Responsibilities
Troubleshoot and resolve Pega application issues; monitor system health and analyze logs/dashboards; coordinate releases and deployments via CI/CD; generate compliance and business reports; collaborate with AppDev and support teams.
Seniority
Senior, hands-on IC