Cash Services Supervisor
Core
Manage workflow, staffing, and currency processing operations for a team of cash operating clerks and specialists, ensuring adherence to Federal Reserve controls and regulations.
Role type
Cash Services Supervisor (Operations)
Builds
Currency processing and reconciliation operations
Domain
Banking / Federal Reserve / Cash Management
Required skills
Workflow management, Staff supervision, Compliance adherence, Problem resolution, Process improvement, Performance coaching, Hiring and disciplinary actions, Metrics monitoring
Preferred skills
Leadership experience, Compliance-focused environment experience, Production operation mindset, Relationship management
Technologies
Federal Reserve Currency Operations Manual, Federal Reserve System Custody Control Principles and Standards
Responsibilities
Manage workflow and staffing of currency processing operations, Ensure adherence to controls and regulations, Resolve routine to moderately complex problems, Supervise and develop staff members, Monitor unit metrics against targets, Make recommendations about employee recognition and hiring
Seniority
Mid-level, hands-on IC