Director of User Experience (UX)
Core
Lead the UX organization, develop long-term strategy, and integrate AI into design workflows to advance financial products.
Role type
Senior leadership UX Director (managing managers)
Builds
Digital personal finance products (loans, cards) and the UX systems supporting them
Domain
Fintech / Personal Finance
Required skills
UX design leadership, DesignOps, UX research leadership, UX writing/content design leadership, AI application in design, executive stakeholder influence, organizational design, budget management
Preferred skills
Experience with test-driven Agile, cross-functional collaboration
Technologies
AI, UX, UI, Design Support, Security
Responsibilities
Lead, mentor, and develop UX Managers; align them on quarterly goals and workflows. Develop and deliver long-term strategy for the UX organization. Define how AI can improve product experiences. Oversee UX systems, tools, and processes; improve workflows and integrate AI tools. Partner with cross-functional leaders to resolve dependencies and lead alignment workshops. Manage the UX budget, including funding for team-building and development.