Compliance Officer (Legal and Compliance) : Job Level - Executive Director
Core
Product Owner for the global Complaint Management System (CCMS) and Complaints Search and Reporting (CSR) tool, driving strategy, backlog management, and data asset stewardship for Wealth Management Compliance.
Role type
Executive Director, Product Owner (Compliance Technology)
Builds
Global complaint management product (CCMS) and Complaints Search and Reporting (CSR) tool
Domain
Financial Services / Wealth Management / Regulatory Compliance
Deliverable
production ML models | product features
Required skills
Product strategy definition, backlog management, data asset stewardship, governance of EUCs and manual processes, cross-functional stakeholder management, agile/scrum delivery, UAT and acceptance criteria definition, team leadership
Preferred skills
Experience delivering digital products, systems analysis background
Technologies
CCMS, CSR tool, Agile/Scrum frameworks
Responsibilities
Set product priorities and funding; own the annual book of work and technology budget; manage data assets and documentation; chair firmwide complaint coordination forums; partner with Legal, Risk, and Operations; define product vision and metrics; direct Product Owner Proxy and Business Analyst
Seniority
Executive Director, hands-on IC with leadership responsibilities
