Business Analyst – HR CRM (Employee Client Relationship Management) (Hybrid)
Core
Business Analyst for an Employee Client Relationship Management (CRM) product within the Human Capital Management organization, focusing on enhancing employee experience and supporting talent decisions.
Role type
Senior Business Analyst (IC)
Builds
Employee CRM product features and workflows
Domain
Financial Services / Human Capital Management
Deliverable
product features
Required skills
User story creation, workflow analysis, backlog management, UAT strategy execution, production monitoring, data analysis, stakeholder management
Preferred skills
Enterprise system experience, Agile practices, Human Capital Management domain knowledge, Financial Services experience, CRM platform exposure
Technologies
None explicitly stated
Responsibilities
Transform use cases and requirements into user stories; Analyze current workflows to identify improvement opportunities; Build and prioritize product backlog; Facilitate end-user testing and UAT; Assist with release activities and documentation; Monitor product stability and drive user experience improvements
Seniority
Senior, hands-on IC