SRE/Production Support Lead
Core
Lead SRE/Production Support for Wealth Management Investment Management application platforms, ensuring operational reliability, stability, and performance optimization.
Role type
VP-level Senior IC SRE/Production Support Lead
Builds
Wealth Management Investment Management application platforms
Domain
Financial Services / Enterprise Application Support
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise application development and support, team leadership (5+ years), hands-on code and infrastructure, Unix Shell scripting, major programming language (Perl, Python, Java, C#, .NET), cloud technologies (AWS/GCP/Azure), observability tools (Grafana, Prometheus, Splunk, Kibana), automation, incident management, technical documentation
Preferred skills
Financial Services experience, web analytics tools (Adobe Experience Cloud), AI tool implementation
Technologies
AWS, GCP, Azure, Grafana, Prometheus, Splunk, Kibana, Unix Shell, Perl, Python, Java, C#, .NET
Responsibilities
Proactively detect, troubleshoot, and resolve production application issues; maintain production environment stability; develop and revise policies/procedures for application development standards; enforce Change Implementation Management guidelines; service data access requests for production systems; collaborate with development teams to ensure new systems meet production standards; maintain a body of knowledge for team self-reliance; produce guidance documentation and training materials; serve as a technical resource for outage management and proactive solutions; mentor and coach team members; manage outage incidents and coordinate communications.
Seniority
VP-level, Senior hands-on IC with leadership responsibilities