Principal Product Manager, Directed Workflows
Core
Define vision and strategy for AI-native directed workflows that encode sales and service processes, enabling AI agents to reason about customer situations and determine next actions.
Role type
Principal Product Manager (AI/Agentic Systems)
Builds
AI harness (context, tools, memory, orchestration, guardrails) and eval infrastructure for agentic service delivery in home financing.
Domain
Real Estate / Home Loans / AI Engineering
Deliverable
production ML models | product features
Required skills
Product management for complex multi-team systems, AI agent design and orchestration, evaluation infrastructure design, data-driven experimentation, stakeholder influence, process design for customer journeys
Preferred skills
Mortgage or lending domain experience, workflow platform expertise, capacity-aware routing knowledge
Technologies
AI agents, orchestration frameworks, evaluation tools, experimentation platforms
Responsibilities
Define multi-year product vision for AI-first service systems, design AI harness to translate process into agent behavior, own eval infrastructure to score agent output and learn from feedback, sequence pilots to platform expansion, influence cross-functional strategy with senior leaders
Seniority
Principal, hands-on IC with strategic scope
