Senior Manager, Site Reliability Engineering, Follow Up Boss
Core
Lead a multidisciplinary SRE, SDE, and security team to own the core platform infrastructure, reliability, and developer experience for Follow Up Boss, a real estate CRM SaaS.
Role type
Senior Engineering Manager (M4), Infrastructure & SRE
Builds
Core FUB application infrastructure, observability, security posture, and developer tooling for the FUB+ organization.
Domain
Real Estate Technology / SaaS Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Team leadership and execution, cloud infrastructure scaling (AWS), database performance optimization, CI/CD modernization, cross-org strategy alignment, security compliance, cost management, AI tool operationalization.
Preferred skills
SaaS/Sales CRM experience, large LAMP/web application scaling.
Technologies
AWS, Terraform, Ansible, GitLab, Kubernetes, ZGCP, Redis/Valkey, RDS/Aurora, EC2.
Responsibilities
Own team execution and roadmap delivery for infrastructure and security; lead on-call processes and incident response; drive database scaling and performance improvements; modernize infrastructure and CI/CD pipelines; build and coach high-performing engineering teams; manage cross-org alignment with Zillow platform teams.
Seniority
Senior, hands-on IC with management scope (M4)
