ATM Support Engineer
Core
Deploy, configure, maintain, and support ATM hardware, software, operating systems, and related technologies in a dedicated lab environment.
Role type
Senior IC ATM Support Engineer
Builds
Reliable ATM systems and transaction processing capabilities
Domain
Banking technology infrastructure / ATM hardware and software
Deliverable
physical/clinical work
Required skills
ATM hardware troubleshooting, ATM software deployment, Linux/Windows OS management, networking protocols, peripheral repair, root cause analysis
Preferred skills
Experience with Diebold Nixdorf, NCR, or Hyosung platforms
Technologies
Linux, Windows, ATM manufacturers (Diebold Nixdorf, NCR, Hyosung)
Responsibilities
Deploy, configure, and maintain ATM hardware and software; Perform software downloads, installations, and upgrades in a lab; Diagnose and resolve hardware, software, and communication issues; Troubleshoot and repair peripherals like card readers and cash dispensers; Assist technicians with system diagnostics; Conduct root cause analysis and document technical issues
