UI/UX Designer
Core
Designing intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, and public-facing digital services.
Role type
Senior UI/UX Designer (Federal Grants)
Builds
Grants.gov web applications, online forms, applicant workflows, grantor workflows, and related digital services.
Domain
Federal Government / Public Sector / Grants Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
UI/UX design, interaction design, service design, product design, human-centered design, accessibility design (Section 508), wireframing, prototyping, usability testing, information architecture, responsive design, design systems, form validation, error handling, stakeholder management, visual storytelling, problem-solving.
Preferred skills
Grants management systems, HHS agency experience, federal IT governance, accessibility documentation, WCAG standards, Grants.gov capabilities, modernization initiatives, product delivery certifications.
Technologies
Figma, Sketch, Adobe Creative Cloud, Axure, Mural, Jira, Azure DevOps, Confluence, SharePoint, Microsoft Teams, XML, AI, Cloud CMS.
Responsibilities
Design intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, grantor workflows, public website content, and related digital services; Produce wireframes, prototypes, user flows, journey maps, form layouts, interaction patterns, and design specifications that support usability, accessibility, and implementation by development teams; Improve web forms so they are platform- and browser-independent, reduce duplicate data entry, support validation and simple calculations, and align with Grants.gov form requirements; Ensure designs, forms, content layouts, and interaction patterns meet Section 508 requirements and accessibility best practices, including keyboard navigation, screen reader compatibility, color contrast, focus order, labels, instructions, and error handling; Conduct usability reviews, accessibility reviews, heuristic evaluations, stakeholder interviews, and technical requirements interviews to uncover user pain points and improvement opportunities; Work with developers and testers to confirm implemented designs satisfy usability, accessibility, browser compatibility, responsive design, and Section 508 expectations; Support corrective and preventive maintenance for website and form-related user experience issues, including broken links, confusing content, layout inconsistencies, inaccessible interactions, and helpdesk escalation trends; Partner with content, communications, outreach, and helpdesk teams to improve user documentation, online help, FAQs, troubleshooting guidance, release notes, status updates, and other public-facing materials; Support chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities; Prepare design artifacts, accessibility findings, usability recommendations, wireframes, prototypes, and presentation materials aligned with HHS EPLC, program documentation, and stakeholder communication needs; Present design recommendations, usability findings, accessibility risks, tradeoffs, and implementation considerations to executive, federal, technical, and non-technical audiences.
Seniority
Senior, hands-on IC