Suporte Fiscal/Contábil ou Folha de Pagamento (Soluções Domínio)
Core
Provide phone support for Fiscal/Accounting and Payroll modules within the Domínio integrated solutions suite, ensuring clarity, efficiency, and problem resolution for clients.
Role type
Support Specialist (Fiscal/Accounting or Payroll)
Builds
Domínio solutions suite (integrated systems for accounting professionals)
Domain
Accounting, Tax, and Payroll
Deliverable
client delivery
Required skills
Customer service, administrative routines, goal-oriented work, knowledge of client journey
Preferred skills
Prior experience in Fiscal/Accounting or Payroll, knowledge of Domínio system
Responsibilities
Answer phone calls regarding Fiscal/Accounting and Payroll modules, ensure information clarity and accuracy, resolve client issues efficiently, update on solution evolution and current legislation, intermediate product change requests
Seniority
Entry to Mid-level