Jovem Aprendiz
Hybrid
Core
Junior support role assisting clients and users with tax, accounting, and payroll processes via phone.
Role type
Junior support specialist (apprentice)
Builds
Customer support services for tax, accounting, and payroll domains
Domain
Financial services / Tax and Accounting
Deliverable
client delivery
Required skills
Portuguese (fluent), basic computer literacy, Microsoft Office (Word, Excel, PowerPoint)
Preferred skills
None stated
Responsibilities
Provide phone support to clients and users, Clarify doubts regarding tax, accounting, and payroll processes, Log and track support requests, Collaborate with the team to ensure service quality, Support administrative activities related to the support area
Seniority
Entry-level / Apprentice
