Technical Trainer
Core
Deliver expert training on Direct Tax Compliance solutions (ONESOURCE Income Tax International) to customers and partners via workshops, eLearning, and virtual sessions.
Role type
Senior Technical Trainer (Direct Tax)
Builds
Instructor-led workshops, on-demand eLearning courses, videos, certification exams, and training toolkits for Direct Tax Compliance products.
Domain
Financial Services / Tax Technology / Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Direct Tax expertise, tax technology proficiency, instructional design, facilitation of virtual/onsite workshops, curriculum development, generative AI tool usage, data analysis for training metrics, stakeholder collaboration
Preferred skills
Experience with ONESOURCE Income Tax International, leading cross-functional projects, training groups of 10-50+ participants
Technologies
Thomson Reuters generative AI tools, eLearning platforms, video production tools
Responsibilities
Lead product training for Direct Tax Compliance solutions; deliver virtual multi-client workshops and dedicated client sessions; co-create training content with Curriculum Designers and SMEs; update training assets across multiple formats; analyze learner feedback and metrics to improve programs; build and maintain product expertise; use generative AI tools to accelerate work; support training operations and billing reporting.
Seniority
Mid-Senior, hands-on IC