Technical Trainer
Core
Deliver expert training to customers and partners on Direct Tax Compliance solutions, specifically ONESOURCE Tax Provision, Global Access, and Workpapers.
Role type
Technical Trainer (Direct Tax Compliance)
Builds
Instructor-led workshops, on-demand and eLearning courses, videos, and certification exams for Direct Tax products.
Domain
Tax Technology / Direct Tax Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Direct Tax expertise, tax technology knowledge, curriculum design, facilitation of virtual and onsite workshops, generative AI tool usage, product release management, data analysis for learner feedback
Preferred skills
Experience with ONESOURCE Tax Provision/Global Access/Workpapers, leading cross-functional projects, training groups of 10-50+ participants
Technologies
Thomson Reuters generative AI tools, ONESOURCE Tax Provision, ONESOURCE Global Access, ONESOURCE Workpapers
Responsibilities
Lead product training for Direct Tax Compliance solutions; deliver virtual multi-client workshops and dedicated client sessions; co-create training content with Curriculum Designers and SMEs; update training assets for product releases; analyze learner feedback and metrics; build and maintain product expertise across the Direct Tax portfolio.
Seniority
Mid-Senior, hands-on IC