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Manager, Software Engineering — Customer Files Orchestration

United States of America, Eagan, Minnesota💼 Full-time🗓 2026-09-01 → 2026-09-26

Core

Lead the team owning the Customer Files Orchestration Service, ensuring millions of customer files are processed, stored, and made usable for CoCounsel Legal's agents and AI models.

Role type

Senior IC software engineering manager (distributed systems)

Builds

End-to-end file processing pipelines (upload, storage, extraction, embedding, indexing) and API-first services

Domain

Legal tech, distributed systems, large-scale data processing

Deliverable

production ML models | product features | infrastructure

Required skills

People management, distributed systems design, AWS, Python, Kubernetes, concurrency, consistency models, delivery guarantees, queuing systems, API design, operational ownership

Preferred skills

Document management systems, OCR, large file handling

Technologies

AWS, Python, Kubernetes

Responsibilities

Own the orchestration service end-to-end, drive API-first execution, lead team judgment on technical problems, manage the engineering team, establish operating rhythms, define engineering processes

Seniority

Manager, hands-on technical leadership

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