Lead Data Governance & Quality Analyst
Core
Lead governance execution and data quality practices for enterprise Service & Operational data across ITSM and observability systems.
Role type
Lead Data Governance & Quality Analyst (hands-on IC)
Builds
Data quality controls, monitoring, scorecards, and governance operating rhythms for Service & Operational domains.
Domain
IT Service Management (ITSM) and Observability/Telemetry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data governance concepts, Data quality controls, SQL, Data pipelines, Cross-functional collaboration, Documentation, Stakeholder management
Preferred skills
DAMA/DMBOK frameworks, Catalog/governance platforms (Alation), Workflow tools (ADO, ServiceNow), ServiceNow data model, Observability/telemetry metrics, Privacy/security practices, AI/ML data trust
Technologies
ServiceNow, Datadog, Salesforce, Azure DevOps, JSON, ELT/ETL, Streaming, Batch
Responsibilities
Lead governance execution for Service & Operational data domains; Develop and maintain data quality standards and automated monitoring; Define data product expectations and partner with engineering; Partner with Data Owners to define CDEs and business glossaries; Create and manage DQ scorecards and reporting; Run data issue management with ITSM-style rigor; Support metadata management including lineage and classifications; Ensure compliance and responsible data use; Influence upstream processes to prevent defects; Contribute to governance operating model and facilitate governance forums.
Seniority
Lead-level, hands-on Individual Contributor
