Branch Service Manager (Kota Kinabalu) (Contract)
Core
Deliver general customer service activities within a branch environment, including greeting customers, providing guidance, and handling basic servicing requests to maximize revenues and customer satisfaction.
Role type
Branch Service Manager
Builds
Customer service experience and operational efficiency for bank customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, Sales support, Operational execution, Relationship management
Responsibilities
Greet customers, Provide guidance and assistance, Handle basic servicing requests, Support revenue maximization and product initiatives, Minimize operational losses, Deepen existing customer relationships