Clinical Service Representative II - Program in Physical Therapy
Core
Front desk and scheduling support for a fast-paced Physical Therapy practice, managing patient flow, registration, and communications.
Role type
Clinical Service Representative (Front Desk/Scheduling)
Builds
Patient appointment schedules, medical record documentation, and clinic operational workflow.
Domain
Healthcare / Physical Therapy
Deliverable
dashboards & analysis
Required skills
Medical Scheduling, Electronic Medical Record (EMR) Systems, Epic Applications, ICD Coding, Medical Terminology, Managed Care
Preferred skills
Customer Service, Detail-Oriented, Microsoft Office, Multitasking, Time Management
Responsibilities
Greet patients and verify registration information; Schedule new and returning patient appointments; Collect co-payments and reconcile clinic deposits; Manage internal and external referral orders; Process Epic In-Basket communications; Perform clinic closing procedures including room reservation and supply stocking.
Seniority
Individual Contributor