Personal Shopper Team Leader
Core
Leads and coordinates the assembly of customer orders received online, ensuring accurate product selection, organization, and curbside delivery.
Role type
Team Leader, Personal Shopper / Curbside Operations
Builds
Online grocery orders for curbside pick-up
Domain
Retail Grocery
Deliverable
product features
Required skills
curbside operations, cash register operation, food safety standards, temperature control, Microsoft Office, customer service, suggestive selling, inventory management, tender policies
Preferred skills
produce ripeness assessment, multi-tasking, equipment operation, team leadership
Responsibilities
oversee order preparation and accuracy, answer customer calls and handle complaints, maintain product knowledge and food safety, organize and load orders into vehicles, manage checkout totals, report out-of-stocks and recommend substitutions, maintain safe and sanitary work environment, promote sales through suggestive selling
Seniority
Individual Contributor, Team Lead