Assistant Director Shared Infrastructure (Hybrid) - WashU IT
Core
Lead a team of engineers responsible for endpoint engineering, architecture, and escalated technical support across 30,000 Windows and 5,000 macOS devices university-wide.
Role type
Senior IC Endpoint Infrastructure Manager
Builds
Endpoint management tooling (MECM, Intune, Jamf), OS deployment pipelines, and security patching processes
Domain
Higher Education IT / Endpoint Security & Management
Required skills
Solution engineering, Process analysis, System design, Project management, Team supervision, Data integrity management, Programming, Strategic planning, Resource allocation, Staff development
Preferred skills
Master's degree, Advanced business analysis, Enterprise system implementations
Technologies
MECM, Microsoft Intune, Jamf, Windows, macOS
Responsibilities
Set technical direction and roadmap for endpoint engineering; Own large-scale OS and application deployment strategy; Direct patch management and security update deployment; Lead escalation management for complex technical issues; Supervise, coach, and develop technical staff; Build and maintain relationships with customers and specialists to advocate for endpoint services
Seniority
Senior, hands-on IC with people management
