Branch Service Officer (Outsourcing)
Core
Process end-to-end account opening applications for individual customers through off-premises channels and manage account lifecycle activities.
Role type
Branch Service Officer (Outsourcing)
Builds
Customer account files and documentation for UOB Vietnam
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Account opening processing, customer name screening, core banking system data entry, document stamping and archiving, account maintenance, regulatory compliance
Preferred skills
Self-motivation, ability to work independently under tight timelines
Responsibilities
Process end-to-end account opening applications, perform quality reviews of digital onboarding applications, conduct customer name screening, capture and maintain customer information in core banking systems, handle account maintenance requests, prepare account opening documentation and kits, execute document stamping and archiving, maintain customer documentation filing, support account closure activities, ensure compliance with internal procedures and regulatory requirements
