Senior Associate Director Of Gift Operations - University Advancement
Core
Lead the Gift Operations team to process charitable gifts and commitments for Washington University in St. Louis, ensuring compliance with IRS, CASE, and university guidelines.
Role type
Senior Associate Director of Gift Operations
Builds
Accurate gift processing workflows, donor intent compliance, and team operational efficiency
Domain
Higher Education / Nonprofit Fundraising Operations
Required skills
Team leadership, gift operations management, CRM administration, financial compliance, process improvement, stakeholder management, data auditing, vendor management, recruitment, mentoring
Preferred skills
CASE and IRS guidelines expertise, nonprofit CRM platforms, Affinaquest, data migration, system automation
Technologies
Salesforce, ARCH, Affinaquest, Microsoft Office
Responsibilities
Organize and audit gift operations workflow; manage daily gift entry audits and bank deposit approvals; process gift voids and adjustments; lead continuous improvement efforts for donation processing; develop and monitor key metrics dashboards; recruit, onboard, supervise, and mentor full-time staff; partner with accounting and treasury on compliance and reconciliation; serve as key contact for external vendors and internal stakeholders.
Seniority
Senior, hands-on IC with team leadership