Application Monitoring Lead Specialist (APM)
Core
Subject matter expert for implementing, supporting, and administering enterprise monitoring solutions to ensure critical applications and services are effectively monitored with appropriate alerting and reporting mechanisms.
Role type
Senior Application Monitoring Lead Specialist (APM)
Builds
Holistic monitoring strategies, custom monitoring apps, and operational processes for enterprise environments.
Domain
Banking/Financial Services, Enterprise IT Operations, Observability
Required skills
Geneos, Grafana, Dynatrace, Prometheus, Enterprise Application Monitoring (APM), UNIX/Linux, Windows Server, AWS, AS400, Multi-tier application architectures, ITSM tools (Remedy), Agile methodologies (Scrum/Kanban), JIRA, Confluence
Preferred skills
OpenShift Container Platform, Banking or Financial Services industry experience, monitoring platform transformation, cloud-native monitoring technologies
Technologies
Geneos, Grafana, Dynatrace, Prometheus, AWS, OpenShift, Remedy, JIRA, Confluence
Responsibilities
Define, maintain, and suggest monitoring standards, metrics, thresholds, and dashboards; Collaborate with Development, IT Operations, and Architecture teams to design monitoring strategies; Monitor application performance, availability, and end-user experience; Troubleshoot and resolve monitoring platform issues; Drive continuous improvement and promote new features in monitoring, alerting, and reporting.
Seniority
Senior, hands-on IC with strategic initiatives
