Retail Operations Readiness Centre Team Leader
Core
Lead functional management and user testing for Retail systems (Core Banking, Cards, Channels) to ensure operational readiness and smooth production transitions.
Role type
Senior IC functional management and UAT lead
Builds
Retail banking systems and operational processes
Domain
Banking / Retail Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Functional analysis, UAT management, regulatory compliance, stakeholder management, issue investigation, process improvement
Preferred skills
Project management, regulatory implementation
Technologies
JIRA, MS Office (Excel)
Responsibilities
Provide guidance and oversight to functional specialists and UAT coordinators; Review and validate Business Requirement Documents (BRD) and Functional Specification Documents (FSD); Define UAT governance framework and monitor execution; Ensure compliance with regulatory requirements and UOB policies.
Seniority
Mid-level, hands-on IC