Support Lead Fulltime
Core
Lead a store team to deliver exceptional customer service, manage daily operations, and drive sales through effective merchandising and staff performance.
Role type
Store Support Lead (Retail Operations)
Builds
Retail store operations and customer experiences
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Team leadership, customer service, inventory management, cash handling, store opening/closing procedures, staff training, sales optimization, physical labor
Preferred skills
College experience, creative thinking, ability to multi-task, composure under pressure
Technologies
Cash registers, store management systems
Responsibilities
Train crew on customer service standards, oversee daily associate activities, manage stock receiving and organization, act as Manager on Duty, handle store opening/closing procedures, support associate onboarding and training, drive sales and control expenses, perform store maintenance tasks
Seniority
Entry-level management, hands-on IC
