Interim Support Lead
Core
Interim Support Lead ensuring customer service excellence, crew training, and daily store operations for a retail environment.
Role type
Retail Store Operations Lead
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Crew training, store operations management, inventory receiving and organization, cash handling, store opening/closing procedures, sales optimization, associate onboarding, store maintenance
Preferred skills
College experience, creative thinking, composure under pressure
Technologies
Cash register, computer, hand-held devices, phone, walkie-talkie, mobile devices
Responsibilities
Train crew on customer service standards, oversee daily associate activities, manage stock receiving and floor organization, act as Manager on Duty for store operations, manage store opening and closing procedures, support associate onboarding and training, drive sales and control expenses, perform store maintenance tasks
Seniority
Entry-level to Junior, hands-on IC