Site Manager, Primary Care at Concord
Core
Supervise ambulatory practice support caregivers and ensure daily clinic workflows are followed to support high-quality patient care.
Role type
Site Manager for Primary Care
Builds
Primary Care clinic operations and patient care environment
Domain
Healthcare / Primary Care
Required skills
operational leadership, managing operational workflows in ambulatory settings, recruitment and onboarding, performance evaluations, staff scheduling, coaching non-provider staff, financial reconciliation, supply management, meeting facilitation, timecard approval
Preferred skills
supervisory experience, Associate's degree
Technologies
None stated
Responsibilities
Lead recruitment, onboarding, retention, and offboarding of ambulatory practice caregivers; Complete check-ins and annual performance evaluations of assigned caregivers; Provide on-site support and direction for daily problem-solving; Ensure clinic staffing is in place and address staffing gaps; Monitor and coach non-provider caregivers on standard operating procedures; Conduct daily charge and cash reconciliations; Maintain supply levels; Plan and lead monthly clinic meetings; Supervise and train non-provider caregivers on cash handling and copay collections; Approve caregiver timecards.
Seniority
Mid-level, hands-on IC