Support Lead Full Time
Core
Lead a team of store associates to deliver exceptional customer service, manage daily store operations, and drive sales through effective merchandising and staff performance.
Role type
Senior IC retail operations lead
Builds
Retail store operations and customer experience
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Team leadership, customer service, store operations management, inventory management, cash handling, staff training, sales optimization, physical labor, schedule flexibility
Preferred skills
College experience, creative thinking, composure under pressure
Responsibilities
Train crew on customer service standards, oversee daily associate activities, manage store opening/closing procedures, handle stock receiving and organization, drive sales and control expenses, support associate onboarding, perform store maintenance tasks
Seniority
Senior, hands-on IC
