Personal Shopper
Core
Prepares online grocery orders by selecting products, organizing for pickup, and assisting customers with substitutions and checkout.
Role type
Retail associate (online order fulfillment)
Builds
Online grocery orders for customer pickup
Domain
Grocery retail
Deliverable
product features
Required skills
product selection, order organization, customer service, checkout processing, food safety compliance, inventory management, suggestive selling
Preferred skills
knowledge of product codes, familiarity with ad specials, ability to determine produce ripeness
Technologies
cash register, point-of-sale systems
Responsibilities
select products from shelves for online orders, identify out-of-stocks and recommend substitutions, weigh and scan items for accurate totals, organize and load orders into customer vehicles, maintain safe and sanitary workspace, promote advertised specials
Seniority
Entry-level, hands-on associate