First VP, Technology Delivery Manager (Customer Relationship Management), Group Technology
Core
Overseeing end-to-end delivery of complex technology projects and programs for the CRM next-generation platform.
Role type
First VP, Technology Delivery Manager
Builds
CRM next-generation platform
Domain
Banking / Financial Services
Deliverable
production ML models | product features | infrastructure
Required skills
IT project management, program management, technology delivery, cross-functional team leadership, strategic initiative management, stakeholder engagement, risk management, project governance, vendor relationship management, cloud platforms, digital transformation
Preferred skills
Master Degree, PMP, Prince2, Agile, Waterfall, Scrum, emerging technologies
Responsibilities
Lead full lifecycle of technology projects from initiation to deployment, develop and execute comprehensive project plans, oversee and manage multiple project teams, engage with key stakeholders to gather requirements and manage expectations, identify and mitigate project risks, establish project governance frameworks, track and report on project progress and financial health, drive continuous improvement initiatives, manage vendor relationships
Seniority
Executive (First VP), hands-on leadership
