L3 Production Support, Core Banking
Core
End-to-end software development and L3 production support for core banking applications, managing incidents, fixes, and quality assurance.
Role type
Senior IC production support engineer (core banking)
Builds
Core banking applications and related services
Domain
Banking / Core Banking Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IBM AS400 platform, RPG, COBOL, CL programming, SDLC/Agile, service management processes, root cause analysis, vendor management
Preferred skills
Silverlake banking software suite knowledge, team leadership
Technologies
IBM AS400, RPG, COBOL, CL
Responsibilities
Manage production problems and incidents; act as focal point for technical resolutions; provide support to internal customers; manage 3rd party vendors for code fixes; design metrics for performance reporting; test and recommend software improvements; conduct root cause analysis; prioritize work with business stakeholders.
Seniority
Senior, hands-on IC with team guidance
