Tailored Support Coordinator
Core
Assess resident needs and coordinate tailored support plans to connect individuals with health, legal, financial, and community services to improve wellbeing and independence.
Role type
Mid-level case coordination specialist (social services)
Builds
Individual support plans and service referrals for vulnerable residents
Domain
Social services / Community support / Housing
Deliverable
client delivery
Required skills
Needs assessment, case coordination, service brokerage, stakeholder relationship building, case documentation, advocacy
Preferred skills
Experience in social/affordable housing or aged care, trauma-informed practice, knowledge of multidisciplinary support networks
Responsibilities
Complete resident needs assessments and develop tailored support plans; Connect residents with external and internal services; Coordinate case discussions and monitor progress; Maintain accurate and confidential case records
Seniority
Mid-level, hands-on IC