Safety Quality and Training Manager
Core
Oversee training, quality control, and safety compliance for auto glass repair, replacement, and recalibration technicians across a district.
Role type
Senior IC Safety, Quality, and Training Manager
Builds
Trained and certified technicians; compliant repair/replacement/recalibration services; safe work environments
Domain
Automotive repair / Auto glass
Required skills
Auto glass repair/replacement/recalibration procedures, training program development, quality assurance auditing, safety policy implementation, incident reporting, root cause analysis, KPI tracking, software proficiency (NovoEd, Origami)
Preferred skills
Experience leading safety committees, coaching store managers, driving cost of quality reduction initiatives
Technologies
SafeTech Academy, NovoEd, Origami, TAD (Technician Assessment Database)
Responsibilities
Deliver training programs and certify new technicians; monitor and coach technicians on quality standards; ensure compliance with safety policies and procedures; lead safety committees and conduct root cause analysis; audit processes and recommend corrective actions; collaborate with district leadership on operational efficiency
Seniority
Senior, hands-on IC with district-level oversight